Frequently Asked Questions
What is your background in polyurethane field?
Our company has started its activities in various filed of polyurethane in Iran since 2003 with a group of experienced managers, by the aim of supplying diverse and high-quality products and since that year our company gained special place in local market.
How do you suggest the right grade for us?
According to the grades prepared in the company, the closest grade that suits your needs will be introduced to you, and if needed, our experts can customize the products according to your need.
Are your formulas stable? Do You guarantee that the quality of the approved product will be the same as the next purchase?
yes, we always use high quality raw materials and have a technical team with strong scientific background so there is no need to be worried about the stability of materials or formulas, it should be mentioned that we have a long history in the polyurethane industry and it is our pride that we have been able to supply lots of great and well-known companies during these years.
Do you have technical support?
Yes, our experts will give technical advices according to customers need before purchase and after that, if the customer face with a problem at any stage of the production process our company will send an expert to solve the problem after examining the issue, also if the problem is related to the type material it will be replaced with suitable one.
What type of packaging you use? Does the packaging guarantee the safety of Cargo?
According to customers need our materials can be shipped in drum, IBC, gallon. Also, all our packaging done according to packaging standards with very high attention, also sending the goods depends on ensuring safe and correct packaging.
How do you determine the price of polyurethane raw materials?
How is your payment term?
We can offer our regular customers different payment terms based on our contracts.
Can you receive payments in your account? Who is responsible for bank fees?
Yes, we can receive both in account and cash also, The SELLER is responsible for all bank expenses in territory of SELLER, and BUYER is responsible for all bank expenses in territory of BUYER.
How many days your quotations are valid?
Do you have the possibility of constant supply of materials?
How many days after payment, materials are ready to be shipped?
Maximum 4-7 days after receiving the payment, the goods will be ready for loading.
What are shipping documents?
To which countries have you exported so far?
Russia, Kyrgyzstan, Iraq, Pakistan, Armenia, and so on.
Through which customs can you export?
It is possible to export from all customs based on the customer’s needs.
What Incoterms have you worked on so far?
Do you have any experience in signing contracts with other countries?
yes, we signed different types of contracts with different countries to make all conditions clear for both sides.
Contact Us
Submit your request to us by completing the form on the right
